Plaber America Inc. operates this website, www.hprcusa.com.
This policy covers how Plaber treats personal information that Plaber collects and receives. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that Plaber does not own or control, or to people that Plaber does not employ or manage.
We collect and store information that you enter into this website or that you provide to our Customer Care Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, e-mail address, telephone number. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information may also be used to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this website.
We collect and store certain other information automatically whenever you interact with this website. For example, we collect your browser information and reference site domain name every time you visit this website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with a fulfilling shopping experience.
Also, like many websites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this website without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this website.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
You can edit your HPRC account information at any time. We may send you certain communications relating to the Plaber service, such as service announcements, administrative messages and HPRC newsletter, that are considered part of your HPRC account.
Confidentiality and Security We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
Plaber does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
We provide the information to trusted partners who work on behalf of or with Plaber under confidentiality agreements. These companies may use your personal information to help Plaber communicate with you about offers from Plaber and our marketing partners. However, these companies do not have any independent right to share this information.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
Plaber uses various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this website, you will be asked to set up an account and provide an e-mail address and password. You must provide an appropriate e-mail address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Care Department by e-mail at firstname.lastname@example.org.